Store Experience Specialist

JDSports; New Rossington; Presencial; GBP 18.000 - 24.000; Jornada completa

Descripción de la vacante

JDSports Store on the high street is seeking a Store Colleague to help deliver outstanding customer experiences on the shop floor. You will greet shoppers, keep displays sharp, replenish stock, and uphold the high standards the brand is known for.

You’ll work with a friendly team in a fast-paced environment, learn new skills, assist with transactions, stock handling, and ensure products are presented to maximise sales while following company procedures and health and safety guidelines.

Formación

• Ability to adapt approach and communication style to different people and situations.
• Ability to engage positively with customers and colleagues.
• Good organisational skills and the ability to manage tasks effectively.
• Ability to work collaboratively.
• Willingness to learn new skills and follow company processes and procedures.

Responsabilidades

• Deliver a positive and welcoming experience for customers, providing support and product information where required.
• Responsible for achieving team sales objectives by identifying customer needs, recommending suitable products, and promoting complementary items.
• Maintaining high standards of customer service.
• Maintain high standards of presentation across the shop floor, ensuring fixtures, displays, and stock areas are clean, organised, and well maintained.
• Replenish stock and ensure products are available and correctly displayed in line with company standards.
• Complete operational tasks including processing transactions, cash handling, stock processing, and preparing deliveries.
• Use in-store technology and systems to support customer enquiries and daily store operations.
• Follow company policies, procedures, and health and safety requirements at all times.
• Work collaboratively with colleagues to support the effective day-to-day running of the store.
• Support with additional duties and tasks, as reasonably required.

Conocimientos

Customer engagement

Teamwork

Organisational skills

Communication skills

Willingness to learn

Descripción del empleo

JDSports Store on the high street is seeking a Store Colleague to help deliver outstanding customer experiences on the shop floor. You will greet shoppers, keep displays sharp, replenish stock, and uphold the high standards the brand is known for.

You’ll work with a friendly team in a fast-paced environment, learn new skills, assist with transactions, stock handling, and ensure products are presented to maximise sales while following company procedures and health and safety guidelines.