In-Store Experience Ambassador

JD GROUP; Biggleswade; On-site; GBP 18,000 - 23,000; Full time

Job summary

JD GROUP is recruiting a Store Colleague to help deliver an outstanding customer experience, greet shoppers, restock displays, and keep the store clean and well-presented. You will learn quickly, work well with teammates, and support daily store operations in a fast-paced retail environment.

On the shop floor you’ll assist customers with product information, process transactions, and help maintain health and safety standards while following company processes and procedures.

Qualifications

• Ability to adapt approach and communication style to different people.
• Ability to engage positively with customers and colleagues.
• Good organisational skills and the ability to manage tasks effectively.
• Ability to work collaboratively.
• Willingness to learn new skills and follow company processes and procedures.

Responsibilities

• Deliver a positive and welcoming experience for customers.
• Responsible for achieving team sales objectives by identifying customer needs, recommending suitable products, and promoting complementary items.
• Maintaining high standards of customer service.
• Maintain high standards of presentation across the shop floor, ensuring fixtures, displays, and stock areas are clean, organised, and well maintained.
• Replenish stock and ensure products are available and correctly displayed in line with company standards.
• Complete operational tasks including processing transactions, cash handling, stock processing, and preparing deliveries.
• Use in-store technology and systems to support customer enquiries and daily store operations.
• Follow company policies, procedures, and health and safety requirements at all times.
• Work collaboratively with colleagues to support the effective day-to-day running of the store.
• Support with additional duties and tasks, as reasonably required.]
• CoT_job_summary_short:COMPANY NAME: JD GROUPKEY POINTS: Welcoming customer experience, Stock replenishment, Store presentation, Team collaboration
• job_summary_short:
• <p>JD GROUP is seeking a Store Colleague to deliver a welcoming shopping experience, assist customers with product information, and help maintain high store standards on the shop floor.</p><p>In this fast-paced retail role, you will replenish stock, process transactions, and use in-store tech to support daily operations, while following company health and safety guidelines and working closely with colleagues.</p>
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• location_type
• on site
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• salary_estimation_cot":"Store Colleague in the United Kingdom: typical annual gross range £18k–£23k.","estimated_low":18000,
• estimated_medium":20500,
• estimated_high":23000,
• currency":"GBP","frequency":"yearly","bonus":null,"tax":"gross","application_email":null,
• job_end_date":null,
• contact_person":null,
• hiring_department_name":null} } ```json } } json } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } }.

Skills

Adaptability

Customer engagement

Organisation

Collaboration

Willingness to learn

Job description

JD GROUP is recruiting a Store Colleague to help deliver an outstanding customer experience, greet shoppers, restock displays, and keep the store clean and well-presented. You will learn quickly, work well with teammates, and support daily store operations in a fast-paced retail environment.

On the shop floor you’ll assist customers with product information, process transactions, and help maintain health and safety standards while following company processes and procedures.