Retail Elite Security Officer — Proactive, Customer-Focused Guard

Mitie Group plc.; Crawley; On-site; GBP 17,000 - 21,000; Full time

Job summary

Mitie Group plc. is seeking a Retail Elite Security Officer to join the Total Security Management Team in the UK. You will cover various shifts and locations, providing a visible, professional security presence and delivering exceptional customer service.

The role requires flexibility, good communication, and the ability to work with different teams. Frontline Door Supervision or Security Guarding license is essential, CCTV licence is beneficial, and a full UK driving licence would help.

Qualifications

• Retail security experience is essential.
• Frontline Door Supervision or Security Guarding licence required; CCTV licence beneficial.
• Flexible to cover various shifts and locations.
• Excellent communication skills, written and verbal.
• Capable of handling conflict and maintaining high ethical standards.

Responsibilities

• Provide a visible, professional security presence to deter crime.
• Protect customers and colleagues from abuse and ensure safety.
• Liaise with store management, Police and external agencies when required.
• Use conflict resolution to defuse tense situations.
• Follow company policies to safeguard health, safety and wellbeing.

Skills

Team player

Work on own initiative

Retail security experience

ASCONE & SAFER

Flexible approach

Communication skills

Technology proficiency

Conflict mediation

High ethical standards

Conflict resolution training

Door supervision licence

CCTV licence beneficial

Full UK driving licence beneficial

Tools

CCTV

Job description

Mitie Group plc. is seeking a Retail Elite Security Officer to join the Total Security Management Team in the UK. You will cover various shifts and locations, providing a visible, professional security presence and delivering exceptional customer service.

The role requires flexibility, good communication, and the ability to work with different teams. Frontline Door Supervision or Security Guarding license is essential, CCTV licence is beneficial, and a full UK driving licence would help.