Retail Elite Security Officer - Flexible Shifts

Mitie Cleaning & Hygiene Services; Crawley; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Flexible benefits

Virtual GP

Salary Finance

MiDeals discounts

Cycle to work

Life cover

Job summary

Mitie Cleaning & Hygiene Services is seeking a Retail Elite Security Officer to join the Total Security Management Team in the Crawley area. The role requires flexibility in shifts and locations, with a pay rate of £13.10 per hour and onsite parking available at RH10.

You will protect customers and colleagues, provide a visible security presence, deter theft, and liaise with management and external agencies while delivering outstanding customer service.

Qualifications

• Retail security experience is required.
• Excellent communication skills are essential.
• Ability to resolve conflicts effectively.
• Team player with flexible approach to shifts.
• Able to operate ASCONE and SAFER methods.
• Customer service oriented with professional conduct.

Responsibilities

• Protect customers and colleagues from abuse with a professional security presence.
• Maintain a highly visible security presence and deliver excellent customer service.
• Deter and prevent anti-social behaviour, theft and criminal activity.
• Liaise with store management, Police and external agencies when required.
• Use conflict resolution to diffuse workplace situations.
• Ensure safety and well-being by following company policies.

Skills

Retail security experience

Excellent communication

Conflict resolution

Team player

Flexible shifts

ASCONE and SAFER

Customer service oriented

Driving licence

Body-worn camera use

Tools

Frontline Door Supervision Licence

Security Guarding Licence

CCTV Licence

Job description

Mitie Cleaning & Hygiene Services is seeking a Retail Elite Security Officer to join the Total Security Management Team in the Crawley area. The role requires flexibility in shifts and locations, with a pay rate of £13.10 per hour and onsite parking available at RH10.

You will protect customers and colleagues, provide a visible security presence, deter theft, and liaise with management and external agencies while delivering outstanding customer service.