Retail Elite Security Officer

Mitie Group plc.; Highweek; On-site; GBP 12,000 - 17,000; Full time

Job summary

Mitie Group plc. is seeking Elite security officers who can deliver exceptional customer service while providing a highly visible presence to reduce anti-social behaviour for colleagues and customers.

You must hold a current SIA licence and be able to demonstrate a full 5-year checkable history. Main duties include delivering industry leading customer service, creating a safe environment, managing anti-social behaviour, engaging with the public, assisting queries politely, supporting police

Qualifications

• Must hold a current SIA licence.
• Full 5-year checkable employment/education history.

Responsibilities

• Deliver industry leading customer service
• Create a safe environment, free from crime and the fear of crime for customers and colleagues
• Manage anti-social behaviour and build relationships with those that cause this
• Engage with the public by providing a welcoming presence
• Assist the public with queries in a friendly and polite manner with excellent customer service
• Support the Police and crime partnerships to aid with the reduction of crime in store
• Wear Body Worn CCTV to support crime reduction and increased safety

Job description

Mitie is looking for an Elite security officers who can deliver exceptional customer service whilst providing a highly visible presence that reduces the impact of anti-social behaviour upon colleagues and customers.

You must hold a current SIA licence.

Vetting

It is vital that you have a full 5-year checkable employment/education history, failure to do so could mean your offer will be withdrawn or your employment stopped.

Main duties:

• -To deliver industry leading customer service
• -To create a safe environment, free from crime and the fear of crime for customer and colleagues
• -To manage anti-social behaviour and build relationships with those that cause this
• -Engage with members of the public by providing a welcoming presence
• -Support the public and visitors with their queries in a friendly and polite manner by demonstrating excellent customer service
• -Support the Police and crime partnerships where required to aid with the reduction of crime in store
• -To wear Body Worn CCTV to support in the reduction of crime and increase colleague and customer safety