Retail Duty Manager - Lead Store & Growth

Heron Foods; St Helens; On-site; GBP 21,000 - 31,000; Full time

Benefits offered by this job

10% discounts at Heron Foods and B&M

Future Flyers career development

GP access and wellbeing support

Long-service rewards and exclusive add

Exclusive discounts and extras

Job summary

Heron Foods is hiring a Duty Manager to lead daily store operations at our Clock Face location in St Helens. You will guide the team, ensure excellent customer service, maintain stock levels, and drive store performance.

This role emphasizes hands-on leadership in a fast-paced retail setting, with responsibility for openings and closures when the Store Manager is away. A proactive, energetic approach is valued.

Qualifications

• Experience leading teams in fast‑paced retail environments.
• Proven ability to motivate staff and improve service quality.

Responsibilities

• Lead and motivate the team to achieve strong results.
• Ensure high standards of customer service and resolve issues.
• Maintain a clean, well-presented, fully stocked store.
• Drive sales and profitability through performance management.
• Act as keyholder and manage store openings/closes in the Store Manager's absence.

Skills

Leadership

Team management

Customer service

Store operations

Job description

Heron Foods is hiring a Duty Manager to lead daily store operations at our Clock Face location in St Helens. You will guide the team, ensure excellent customer service, maintain stock levels, and drive store performance.

This role emphasizes hands-on leadership in a fast-paced retail setting, with responsibility for openings and closures when the Store Manager is away. A proactive, energetic approach is valued.