Retail Duty Manager: Lead Shifts & Teams

Iceland Foods Ltd; Greater London; Presencial; GBP 15.000 - 21.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

15% discount in Iceland stores

28 days holiday

Christmas vouchers

Refer a Friend scheme

Healthcare plan option

Grocery Aid support

Career progression

Descripción de la vacante

Iceland Foods Ltd is hiring a Duty Manager to lead shifts across our stores in Greater London. You will supervise a retail team, drive availability, and uphold exceptional customer service while delivering store targets.

As part of your responsibilities you will engage colleagues, develop talent, maintain processes, and lead by example to create an inclusive, high-performing environment where customers feel valued and shops run smoothly.

Formación

• Experience in a retail management or supervisory role is preferred.
• Clear communication with colleagues to complete store tasks.
• Ability to plan and organise shifts with the team.

Responsabilidades

• Maximise profit by ensuring great availability for customers and driving sales.
• Engage and develop staff, working with store representatives to foster an inclusive culture.
• Follow cash handling and security policies and implement digital service enhancements.

Conocimientos

Retail management

Customer service

Team leadership

Communication

Cash handling

Descripción del empleo

Iceland Foods Ltd is hiring a Duty Manager to lead shifts across our stores in Greater London. You will supervise a retail team, drive availability, and uphold exceptional customer service while delivering store targets.

As part of your responsibilities you will engage colleagues, develop talent, maintain processes, and lead by example to create an inclusive, high-performing environment where customers feel valued and shops run smoothly.