Retail Deputy Manager — Lead & Inspire Store Team

SCHUH; Cheltenham; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Product discount

Holiday entitlement up to 29 days

Birthday off

Flexible working hours

Employee discounts platform

Wages access

Employee assistance programme

Pension scheme

Career progression

Relocation assistance

Incentives based on store performance

Job summary

SCHUH in Cheltenham is seeking a Deputy Manager for a 37.5 hour week across 5 out of 7 days. You will coach and develop the team, lead junior managers and sales staff, and drive KPI performance while delivering an exceptional in-store experience.

You will recruit, train, and empower your team, set ambitious goals, create compelling store displays, and ensure adherence to policies. The role emphasizes leadership, customer service, and commercial acumen.

Qualifications

• Proven leadership in retail or customer service.
• Experience managing teams and sales targets.
• Willlingness to train and recruit staff.

Responsibilities

• Coach and develop the store team to meet expectations.
• Lead by example by managing junior managers and sales staff.
• Drive an exceptional in-store shopping experience.
• Recruit and train new talent.
• Set goals and drive KPIs.
• Maintain operational excellence.
• Create store displays within merchandising guidelines.
• Adhere to company policies and guidelines.

Skills

Coaching

Leadership

Customer service

Talent development

KPI driven

Job description

SCHUH in Cheltenham is seeking a Deputy Manager for a 37.5 hour week across 5 out of 7 days. You will coach and develop the team, lead junior managers and sales staff, and drive KPI performance while delivering an exceptional in-store experience.

You will recruit, train, and empower your team, set ambitious goals, create compelling store displays, and ensure adherence to policies. The role emphasizes leadership, customer service, and commercial acumen.