Deputy Store Manager – Lead Customer-First Retail Team

schuh; Greater London; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Up to 40% product discount

Annual 100% discount up to £75 / €90

Up to 29 days holiday

Birthday off

Flexible working hours

Wages on demand / get paid your way

Employee assistance programme

Pension scheme

Development and progression

Relocation assistance and two flights

Job summary

schuh in London, Stratford is seeking a No2 Deputy Manager to drive a high-performing store team. This 37.5-hour role covers 5 out of 7 days, with development, coaching and KPI-driven targets under the Store Manager.

You’ll lead by example, recruit and train staff, and create engaging visual displays while upholding schuh service values. Enjoy a generous discount, flexible hours, relocation support if needed, and progression opportunities across store and Head Office; [e-mail] is

Qualifications

• Proven leadership experience in retail or customer service.
• Experience coaching and developing teams to exceed expectations.
• Strong eye for detail and commerciality with KPI focus.

Responsibilities

• Coach and develop the team to exceed expectations.
• Recruit and train new talent.
• Work with Store Manager to set goals and KPIs.
• Drive operational excellence and store profitability.
• Create engaging store displays within merchandising guidelines.
• Run the store in the Store Manager's absence.

Skills

Leadership

Team development

Customer service

Retail management

Visual merchandising

KPIs & targets

Profitability

Recruitment

Communication

Staff coaching

Education

Shop management training

Tools

POS systems

Merchandising software

Job description

schuh in London, Stratford is seeking a No2 Deputy Manager to drive a high-performing store team. This 37.5-hour role covers 5 out of 7 days, with development, coaching and KPI-driven targets under the Store Manager.

You’ll lead by example, recruit and train staff, and create engaging visual displays while upholding schuh service values. Enjoy a generous discount, flexible hours, relocation support if needed, and progression opportunities across store and Head Office; [e-mail] is