Retail Department Supervisor | Lead Team & Service

PageUp People Limited; Truro; On-site; GBP 15,000 - 22,000; Part time

Benefits offered by this job

Store discount

Employee discounts

Cycle to Work

Sharesave scheme

Health plan

Life Assurance

Uniform

Job summary

Halfords in Cornwall (Truro) is seeking a part-time Retail Team Leader to support the store management team, oversee the day-to-day department operations and coach colleagues to deliver market-leading customer service. You’ll be a key part of the sales floor leadership, with some key holder responsibilities and a commitment to security and stock procedures.

We offer extensive training to develop your career, competitive benefits including store discounts, pension, Life Assurance, health plan and

Qualifications

• Experience supervising/leading a small team.
• Experience delivering great customer service.
• Experience delivering on-the-job training/coaching.
• Experience working to tight deadlines.
• Track record of achieving exceptional results against sales targets.
• Ideally, some technical knowledge in motoring or cycling (training provided).

Responsibilities

• Oversee daily department operations and ensure smooth running.
• Coach and develop team members to deliver excellent customer service.
• Support store management and uphold security and stock procedures.

Skills

Supervising/lead small team

Customer service excellence

Training/coaching

Meeting deadlines

Sales targets achievement

Motoring/cycling knowledge (preferred)

Job description

Halfords in Cornwall (Truro) is seeking a part-time Retail Team Leader to support the store management team, oversee the day-to-day department operations and coach colleagues to deliver market-leading customer service. You’ll be a key part of the sales floor leadership, with some key holder responsibilities and a commitment to security and stock procedures.

We offer extensive training to develop your career, competitive benefits including store discounts, pension, Life Assurance, health plan and