Retail CX Specialist – Sneakers & Gear Enthusiast

FOOT LOCKER; South Shields; Sur place; GBP 14 000 - 19 000; Temps partiel

Avantages offerts par ce poste

From: £10.00 - £14.12 per hour

28 days holiday – extra day per year

Associate discount 30-50%

WellHub wellbeing options

Employee Assistance Program

Head Office internships

Ambassador Programme

Development Opportunities

Résumé du poste

Foot Locker in the United Kingdom is seeking a friendly sales associate to welcome customers, discuss athletic sneakers and apparel, and build rapport on the shop floor.

You will work with teammates to deliver an elevated in-store experience, meet personal and productivity goals, and stay knowledgeable about current products and trends to match customers' needs. Flexible scheduling is required, including nights and weekends.

Qualifications

• 0-3 year of retail experience.
• Confident and comfortable engaging customers to deliver an elevated experience.
• Motivated to achieve great results because of one's enthusiasm from interacting with customers and athletic products.
• Initiates completion of tasks or activities without necessary supervision.
• Flexible availability - including nights, weekends, and holidays.

Responsabilités

• Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service.
• Delivering sales, outstanding customer experience, and operational expectations.
• Maintaining personal and productivity goals.
• Connects with every customer by asking open-ended questions to assess needs.
• Ability to learn and share expertise of products and trends to fit customer's needs.
• Maintains an awareness of all product knowledge, and current or upcoming product / trends.
• Contributes to a positive and inclusive work environment.

Connaissances

Retail experience

Customer engagement

Flexible availability

Description du poste

Foot Locker in the United Kingdom is seeking a friendly sales associate to welcome customers, discuss athletic sneakers and apparel, and build rapport on the shop floor.

You will work with teammates to deliver an elevated in-store experience, meet personal and productivity goals, and stay knowledgeable about current products and trends to match customers' needs. Flexible scheduling is required, including nights and weekends.