Retail Customer Service & Café Associate (Flexible Hours)

BP Retail; Braintree; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Flexible hours

Career progression

Paid holiday

Discount on in-store goods

Retail Trust access

Wellbeing benefits

Shopping and leisure discounts

Free barista drinks

Family leave

Pension scheme

Share save scheme

Job summary

bp retail is hiring a Customer Service Assistant in a fast-paced retail setting. You will work with a collaborative team to assist customers, with online and on-the-job training provided to develop the necessary skills.

The role emphasises safety, customer service excellence, and participation in bp loyalty schemes and promotions. Flexible hours and ongoing career progression are highlighted benefits.

Qualifications

• Experience in customer service or similar is beneficial.
• Willingness to learn and develop skills through training.

Responsibilities

• Ensuring safety of yourself, colleagues, and customers according to bp policies.
• Serving customers promptly and efficiently to meet needs.
• Fostering a positive, inclusive work environment aligned with bp beliefs.
• Preparing and serving food and drinks from Wild Bean Café.
• Taking deliveries, replenishing stock, and stock management tasks.
• Supporting bp offers, promotions and the bp loyalty scheme.
• Carrying out cleaning duties in store, facilities, and forecourt.

Skills

Customer service

Job description

bp retail is hiring a Customer Service Assistant in a fast-paced retail setting. You will work with a collaborative team to assist customers, with online and on-the-job training provided to develop the necessary skills.

The role emphasises safety, customer service excellence, and participation in bp loyalty schemes and promotions. Flexible hours and ongoing career progression are highlighted benefits.