Retail Customer Service Associate – Flexible Hours

BP Retail; Popham; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Flexible hours

Career progression

Paid holiday

25% discount on in-store goods

Access to Retail Trust

Wellbeing benefits

Shopping and leisure discounts

Free barista-style hot drinks

Family leave

Pension scheme

Share save scheme

Job summary

BP Retail is seeking a Customer Service Assistant to join our team in a fast-paced retail environment. You will work within our store and Wild Bean Café, providing friendly service and supporting promotions and loyalty programs.

We offer flexible hours, training on the job, and a range of wellbeing and financial benefits. Applicants from 16+ are welcome to apply in a collaborative team setting.

Qualifications

• Passion for customer service and ability to work in a fast-paced retail environment.
• No prior retail experience required; training provided.
• Customer-focused with a collaborative mindset.

Responsibilities

• Ensure safety of yourself, colleagues and customers in line with bp policies and procedures.
• Serve customers efficiently and meet their needs promptly.
• Foster a positive and inclusive work environment in line with bp beliefs.
• Prepare and serve items from the Wild Bean Café.
• Take deliveries, replenish stock and perform stock management tasks.
• Support bp offers, promotions and the bp loyalty scheme.
• Carry out cleaning duties in store, facilities and forecourt.

Skills

Customer service

Job description

BP Retail is seeking a Customer Service Assistant to join our team in a fast-paced retail environment. You will work within our store and Wild Bean Café, providing friendly service and supporting promotions and loyalty programs.

We offer flexible hours, training on the job, and a range of wellbeing and financial benefits. Applicants from 16+ are welcome to apply in a collaborative team setting.