Flexible Retail Café & Customer Service Assistant

BP Retail; Peebles; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Flexible hours

Career progression

Paid holiday

Discount on goods

Retail Trust access

Wellbeing apps

Discounts on shopping

Free drinks

Family leave

Pension scheme

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Job summary

bp retail is seeking a Customer Service Assistant to join our team in a busy store environment. You will welcome customers, respond to inquiries, process transactions, and assist with the Wild Bean Café counter as required.

This role offers flexible hours, progression potential, paid holiday, and a range of wellbeing and discount benefits. You will work as part of a collaborative team, uphold bp values, and help deliver a positive shopping experience.

Qualifications

• Customer-focused mindset and communication skills.
• Willingness to learn and adapt in a retail environment.
• Team player with collaborative approach.

Responsibilities

• Making sure that safety of yourself, your colleagues, and the customer, in line with bp policies and procedures, is your top priority
• Serving customers efficiently, ensuring their needs are met promptly and effectively
• Fostering a positive and inclusive work environment, in line with bp beliefs
• Preparing and serving food and drink items from our Wild Bean Café
• Taking in deliveries, replenishing stock and stock management tasks
• Being proactive with supporting bp’s offers, promotions and bp loyalty scheme
• Carrying out cleaning duties in all aspects of the store, facilities, and forecourt

Job description

bp retail is seeking a Customer Service Assistant to join our team in a busy store environment. You will welcome customers, respond to inquiries, process transactions, and assist with the Wild Bean Café counter as required.

This role offers flexible hours, progression potential, paid holiday, and a range of wellbeing and discount benefits. You will work as part of a collaborative team, uphold bp values, and help deliver a positive shopping experience.