Customer Experience Associate — Fast-Paced Retail

Tesco Retail; Sandbach; On-site; GBP 12,000 - 15,000; Full time

Job summary

One Stop, a Tesco subsidiary, is seeking a Customer Service Assistant to join our team in a fast-paced retail environment. You will play a vital role in day-to-day store operations by providing excellent customer service, stocking shelves, processing payments and helping maintain the store's appearance.

We encourage on-the-job coaching to improve service and ensure the store remains a safe, welcoming place for customers and colleagues.

Qualifications

• Experience delivering friendly customer service in a retail setting.
• Strong communication and interpersonal skills with customers.
• Able to work well within a team and follow store procedures.

Responsibilities

• Stock shelves and process payments in a fast-paced retail environment.
• Deliver excellent customer service and respond to inquiries.
• Assist with store upkeep and maintaining a clean, organized appearance.
• Work across tills, replenishment, and stock routines as needed.
• Follow security procedures and safety guidelines to keep the store safe.
• Clock in/out accurately to ensure correct pay.
• Support seasonal events and promote store initiatives.

Skills

Customer service

Communication skills

Teamwork

Job description

One Stop, a Tesco subsidiary, is seeking a Customer Service Assistant to join our team in a fast-paced retail environment. You will play a vital role in day-to-day store operations by providing excellent customer service, stocking shelves, processing payments and helping maintain the store's appearance.

We encourage on-the-job coaching to improve service and ensure the store remains a safe, welcoming place for customers and colleagues.