Retail Customer Service Assistant - Temporary

bp; Market Harborough; On-site; GBP 12,000 - 17,000; Full time

Job summary

bp retail is seeking a temporary customer service assistant for a 6-week initial contract. You will be trained to support customer needs in a fast-paced store environment, handling food and drinks at the Wild Bean Café and assisting with stock and promotions.

Applicants aged 16+ are welcome. You’ll join a collaborative team, receive full training, and help ensure a safe, friendly shopping experience for bp customers.

Qualifications

• Experience in customer service is preferred but not required.
• Able to work in a fast-paced retail environment.
• Good communication and teamwork skills.

Responsibilities

• Serve customers efficiently and ensure needs are met promptly.
• Prepare and serve food and drink items from Wild Bean Café.
• Take deliveries, replenish stock and assist with stock management.
• Support offers, promotions and loyalty scheme.
• Maintain cleanliness and safety in store and forecourt.

Skills

Customer service

Teamwork

Food & beverage service

Job description

Temporary customer service assistant (Initial 6 week contract)

About bp retail

We want to be the first choice for our customers now and in the future. We are at the heart of customer-facing roles and at the forefront of an ever-changing market, supporting our customers with all their needs.

What we are looking for

Individuals with a passion for customer service and who are energised by working together as a collaborative team within a fast-paced retail environment. We don’t expect all who apply to have previous retail experience, as you will be provided with online and on-the-job training to support you to develop the skills and capabilities you will need to perform your role at bp.

What you will be responsible for

• Making sure that the safety of yourself, your colleagues and our customers, in line with bp policies and procedures, is your top priority
• Serving customers efficiently, ensuring their needs are met promptly and effectively
• Fostering a positive and inclusive work environment, in line with bp beliefs
• Preparing and serving food and drink items from our Wild Bean Café
• Taking in deliveries, replenishing stock and completing stock management tasks
• Being proactive in supporting bp’s offers, promotions and loyalty scheme
• Carrying out cleaning duties in all aspects of the store, facilities and forecourt

This is an initial 6 week temporary contract. As a valued member of the bp retail team, you will receive full training and support to help you succeed in the role from day one.

You can find out more about bp retail here.

Applicants welcome from 16+