Retail Customer Experience Specialist

WHSmith Travel; Truro; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Pension scheme

Cycle to work

Paid annual leave

Employee discounts

Retail partner deals

Employee assistance programme

Job summary

WHSmith Travel is seeking a Sales Assistant to deliver exceptional customer service in a fast-paced store environment. You’ll work independently or with a team to uphold high store standards and help customers find what they need on their journey.

Responsibilities include stock replenishment, maintaining tidy displays, and supporting colleagues to achieve great results. A passion for customer care and strong communication within the team are essential.

Qualifications

• Deliver exceptional customer service to all customers.
• Maintain stock replenishment and tidy, inviting store areas.
• Display and merchandising standards to help customers find items easily.

Responsibilities

• Delivering an exceptional customer service to all our customers.
• Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers to shop.
• Meeting high standards of display and visual merchandising helping customers find what they're looking for easily.
• Being part of a team and supporting colleagues.

Skills

Customer service

Stock replenishment

Visual merchandising

Team collaboration

Job description

WHSmith Travel is seeking a Sales Assistant to deliver exceptional customer service in a fast-paced store environment. You’ll work independently or with a team to uphold high store standards and help customers find what they need on their journey.

Responsibilities include stock replenishment, maintaining tidy displays, and supporting colleagues to achieve great results. A passion for customer care and strong communication within the team are essential.