Customer-First Sales Assistant: Elevate In-Store Experience

WHSmith Travel; Nuneaton; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Pension scheme

Cycle to work

Paid annual leave

Employee discounts

Retail partner deals

Employee Assistance Programme

Job summary

WHSmith Travel is seeking a Sales Assistant to deliver exceptional customer service and contribute to the store’s standards. You’ll work independently or with a team to keep shelves tidy, displays attractive, and help customers find what they need quickly.

We value a passion for customer experience, strong communication within the team, and adaptability to meet our goals. The role offers pension, cycle-to-work, paid leave, and staff discounts as part of our rewards.

Qualifications

• Deliver exceptional customer service to every shopper.
• Replenish stock and keep areas tidy and inviting.
• Maintain high standards of product displays and signage.
• Support colleagues and work as part of a team.

Responsibilities

• Provide warm, helpful service to customers throughout their visit.
• Assist with stock replenishment and store presentation.
• Keep the store clean, organized, and visually appealing for customers.
• Collaborate with teammates to meet store goals.

Skills

Customer service

Stock replenishment

Visual merchandising

Teamwork

Communication

Job description

WHSmith Travel is seeking a Sales Assistant to deliver exceptional customer service and contribute to the store’s standards. You’ll work independently or with a team to keep shelves tidy, displays attractive, and help customers find what they need quickly.

We value a passion for customer experience, strong communication within the team, and adaptability to meet our goals. The role offers pension, cycle-to-work, paid leave, and staff discounts as part of our rewards.