Customer-Obsessed Retail Sales Assistant – Great Perks

WHSmith Travel; Crewe; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Pension scheme

Cycle to work scheme

Paid annual leave

Employee discounts

Retail partner deals

Employee Assistance Programme

Job summary

WHSmith Travel is seeking a Sales Assistant to provide exceptional customer service and work either independently or as part of a team to uphold our store standards. You will help with stock replenishment, display and merchandising, and support colleagues to deliver memorable customer experiences.

The role focuses on delivering friendly service across all visits, maintaining tidy stores, and contributing to a welcoming shopping environment within WHSmith Travel locations across the UK.

Qualifications

• Delivering an exceptional customer service to all our customers.
• Stock replenishment and keeping store areas tidy and inviting.
• Maintaining display standards and visual merchandising.
• Being part of a team and supporting colleagues.
• Passion for delivering great customer experiences in store.
• Confident in communicating within the team.
• Motivated to achieve fantastic results and standards.
• Adaptable to meet company requirements and goals.

Responsibilities

• Deliver an exceptional customer service to all our customers.
• Carry out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers to shop.
• Meeting high standards of display and visual merchandising helping customers find what they're looking for easily.
• Being part of a team and supporting colleagues.

Skills

Customer service

Stock replenishment

Visual merchandising

Teamwork

Customer experience

Team communication

Motivation to achieve results

Adaptability

Job description

WHSmith Travel is seeking a Sales Assistant to provide exceptional customer service and work either independently or as part of a team to uphold our store standards. You will help with stock replenishment, display and merchandising, and support colleagues to deliver memorable customer experiences.

The role focuses on delivering friendly service across all visits, maintaining tidy stores, and contributing to a welcoming shopping environment within WHSmith Travel locations across the UK.