Retail Customer Experience Specialist

Boots UK; Knaresborough; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Boots Retirement Savings Plan

Discretionary annual bonus

Employee discounts

Enhanced parental leave pay

Flexible benefits scheme

Counselling and support

Job summary

Boots UK is seeking an on-site Customer Advisor to support tills, assist customers with product selection, and promote in-store offers. You will work closely with the team to ensure a smooth shopping experience and keep the store clean and presentable.

Full training is provided, with an emphasis on excellent customer service, communication, and teamwork. The role is based at Boots locations in the UK, with an opportunity to grow within the business.

Qualifications

• Full training is provided for this role.
• Ability to excel in a fast-paced, varied environment.
• Strong communication and listening skills.
• Enjoy working as part of a collaborative team.

Responsibilities

• Assist customers on the shop floor and at tills.
• Provide great product advice and recommendations.
• Promote store offers and in-store schemes.
• Help with stock and store presentation to ensure a clean, welcoming environment.

Skills

Customer service

Communication

Teamwork

Brand ambassador

Retail experience

Job description

Boots UK is seeking an on-site Customer Advisor to support tills, assist customers with product selection, and promote in-store offers. You will work closely with the team to ensure a smooth shopping experience and keep the store clean and presentable.

Full training is provided, with an emphasis on excellent customer service, communication, and teamwork. The role is based at Boots locations in the UK, with an opportunity to grow within the business.