Customer Experience Advisor – Retail

Boots UK; Peterhead; On-site; GBP 27,000 - 31,000; Full time

Benefits offered by this job

Boots Retirement Savings Plan

Discretionary annual bonus

Generous employee discounts

Enhanced maternity/paternity/adoption‑

Job summary

Boots UK is hiring a Customer Advisor to work on-site. You will help customers at tills, advise on products, and support stock and store presentation. Training is provided to deliver excellent service and ensure a great shopping experience.

We value teamwork, effective communication, and the ability to work at pace in a busy retail environment. This role offers progression, a supportive team, and access to Boots benefits and discounts.

Qualifications

• Full training provided for this role
• Ability to work at pace in a varied environment
• Strong communication and listening skills
• Team player with collaborative spirit
• Attention to detail to support customer interactions
• Desire to be a Boots brand ambassador and help customers find best products

Responsibilities

• Assist customers on tills and in-store areas
• Promote in-store offers and schemes
• Ensure products are displayed correctly and stock managed
• Support with stock rooms and store presentation
• Provide excellent customer service with award-winning training

Skills

Excel in a varied environment

Effective communication

Team collaboration

Customer-centric

Brand ambassador

Job description

Boots UK is hiring a Customer Advisor to work on-site. You will help customers at tills, advise on products, and support stock and store presentation. Training is provided to deliver excellent service and ensure a great shopping experience.

We value teamwork, effective communication, and the ability to work at pace in a busy retail environment. This role offers progression, a supportive team, and access to Boots benefits and discounts.