Retail Customer Advisor with Training & Benefits

Boots UK; Carmarthen; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Retirement savings

Annual bonus

Employee discounts

Parental leave pay

Flexible benefits

Counselling support

Job summary

Boots UK is seeking a Customer Advisor to join onsite at our stores in the United Kingdom. You’ll assist customers at the tills, offer product advice, and support stock and back-shop tasks as part of a responsive team.

You’ll receive comprehensive training, work as part of a collaborative team, and benefit from Boots’ rewards and annual bonus schemes. An emphasis on delivering excellent service and representing the Boots brand is key.

Qualifications

• Excellent in a varied environment, working at pace.
• Effective communication and listening.
• Enjoy working as part of a team, promoting collaboration.
• Understand that the little things make a difference in customer interactions.
• Proud to represent Boots and help customers find the best products.

Responsibilities

• Help customers and put them at ease; listen, answer questions and give great product advice.
• Promote in-store offers and schemes; provide information to customers.
• Help stores run smoothly by ensuring products are displayed properly and assisting on tills / stock rooms.
• Work with the team to provide a great shopping experience and keep the store clean and presentable.
• Participate in award-winning training accredited by the Institute of Customer Service.

Skills

Customer service

Communication

Teamwork

Listening

Brand ambassador

Job description

Boots UK is seeking a Customer Advisor to join onsite at our stores in the United Kingdom. You’ll assist customers at the tills, offer product advice, and support stock and back-shop tasks as part of a responsive team.

You’ll receive comprehensive training, work as part of a collaborative team, and benefit from Boots’ rewards and annual bonus schemes. An emphasis on delivering excellent service and representing the Boots brand is key.