Retail Customer Experience Associate

Sainsbury's; Glasgow; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Discount card

Holiday entitlement

Pension and life cover

Share schemes

Health and wellbeing

Job summary

Sainsbury's stores are seeking motivated team members to deliver excellent customer service and support across busy shifts. You’ll help customers, stock shelves, pick orders, and use digital tools to enhance the shopping experience.

Join a friendly, fast-paced team and take pride in maintaining tidy shelves, learning products, and assisting colleagues to ensure customers leave satisfied.

Qualifications

• Friendly and welcoming attitude with enthusiasm for helping customers.
• Thrives in fast-paced, physical, high-energy environments.
• Committed team player, supports colleagues and works well with others.
• Open to learning, developing and trying new things to improve service.
• Confident using new digital tools and technology to do your job.
• Takes pride in a tidy workspace and accurate work.

Responsibilities

• Put customers first and provide thoughtful, friendly service.
• Assist across store tasks: stocking shelves, picking orders, serving customers or selling products.
• Use digital tools to perform duties and enhance customer experience.
• Keep shelves tidy and products well-presented, manage stock movement.
• Build product knowledge to confidently recommend options to customers.

Skills

Customer service

Team player

Flexible shifts

Willing to learn

Attention to detail

Digital tools

Job description

Sainsbury's stores are seeking motivated team members to deliver excellent customer service and support across busy shifts. You’ll help customers, stock shelves, pick orders, and use digital tools to enhance the shopping experience.

Join a friendly, fast-paced team and take pride in maintaining tidy shelves, learning products, and assisting colleagues to ensure customers leave satisfied.