In-Store Customer Experience Ambassador

WH Smith PLC; Tees Valley; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Pension scheme

Cycle to work

Paid annual leave

Employee discounts

Wellbeing support

Job summary

WHSmith PLC is hiring a Sales Assistant to provide exceptional customer service in our stores across the United Kingdom. You will work independently or as part of a team to uphold our store standards and ensure customers have a positive journey.

Your role includes stock replenishment, maintaining tidy and inviting store areas, and delivering high standards of display and visual merchandising to help customers find what they need easily.

Qualifications

• Strong customer service skills with a friendly approach.
• Experience in moving stock and keeping shelves tidy.
• Ability to create appealing displays and merchandised sections.
• Good communication and collaboration within a team.

Responsibilities

• Deliver exceptional customer service at all times.
• Carry out stock replenishment and keep store areas neat and inviting.
• Support stock display and visual merchandising standards.
• Work as part of a team to meet store goals and standards.

Skills

Customer service

Stock replenishment

Visual merchandising

Teamwork

Job description

WHSmith PLC is hiring a Sales Assistant to provide exceptional customer service in our stores across the United Kingdom. You will work independently or as part of a team to uphold our store standards and ensure customers have a positive journey.

Your role includes stock replenishment, maintaining tidy and inviting store areas, and delivering high standards of display and visual merchandising to help customers find what they need easily.