Retail Customer Experience Advisor - Flexible Shifts

Retail; Andover; On-site; GBP 1,240,000 - 1,515,000; Part time

Benefits offered by this job

Discount card

Free food and hot drinks

Generous holiday entitlement

Pension matching

Sainsbury’s share schemes

Shopping discounts

Wellbeing support

Job summary

Argos is seeking a Customer Advisor to help customers across tills, website screens, and collection points. You will assist with payments, refunds, and explain financial services while keeping the store organized and stocked.

You’ll also guide customers with product recommendations and knowledge, thriving in a fast-paced, high-energy retail environment. The role offers part-time hours across weekdays and weekends, with opportunities to learn and grow in a vibrant team setting.

Qualifications

• Experience delivering excellent customer service in a retail environment.
• Willing to work part-time across weekdays and weekends.
• Ability to use digital tools and assist customers with online orders.

Responsibilities

• Deliver excellent customer service at tills, website screens on the shopfloor and at the collection counter.
• Take payments, explain financial service offerings for products and process refunds.
• Keep stock room neat and restock from deliveries.
• Assist customers on the shop floor and provide product recommendations.

Skills

Friendly & welcoming

Excellent customer service

Cash handling

Digital tools aptitude

Product knowledge

Job description

Argos is seeking a Customer Advisor to help customers across tills, website screens, and collection points. You will assist with payments, refunds, and explain financial services while keeping the store organized and stocked.

You’ll also guide customers with product recommendations and knowledge, thriving in a fast-paced, high-energy retail environment. The role offers part-time hours across weekdays and weekends, with opportunities to learn and grow in a vibrant team setting.