Retail Customer Care Associate - Flexible Hours

BP Retail; Maidstone; On-site; GBP 12,000 - 15,000; Part time

Benefits offered by this job

Flexible hours

Career progression

Paid holiday

25% staff discount

Retail Trust access

Wellbeing benefits

Shopping and leisure discounts

Free barista drinks

Family leave

Pension scheme

Share save scheme

Job summary

bp retail in Maidstone is hiring a Customer Service Assistant to join our team at the heart of our store. You’ll help customers, serve food and drinks from the Wild Bean Café, and contribute to a welcoming environment.

We offer flexible hours, paid holiday, 25% staff discount, and a range of wellbeing benefits. Training is provided to develop your skills, with career progression opportunities and a supportive team culture.

Qualifications

• Passion for customer service and willingness to work in a fast-paced retail environment.
• No prior retail experience required; training provided.
• Able to develop skills through online and on-the-job training.

Responsibilities

• Safety of yourself, colleagues, and customers is the top priority.
• Serve customers efficiently and meet their needs promptly.
• Foster a positive and inclusive work environment.
• Prepare and serve food and drinks from Wild Bean Café.
• Take deliveries, replenish stock and manage stock.
• Support bp offers and bp loyalty scheme.
• Carry out cleaning duties in store, facilities, and forecourt.

Skills

Customer service

Teamwork

Adaptability

Communication

Job description

bp retail in Maidstone is hiring a Customer Service Assistant to join our team at the heart of our store. You’ll help customers, serve food and drinks from the Wild Bean Café, and contribute to a welcoming environment.

We offer flexible hours, paid holiday, 25% staff discount, and a range of wellbeing benefits. Training is provided to develop your skills, with career progression opportunities and a supportive team culture.