Customer Advisor - Training & Benefits

Boots Group; Wallasey; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Boots Retirement Savings Plan

Discretionary annual bonus

Generous employee discounts

Enhanced parental leave pay

Flexible benefits scheme

24/7 counselling via TELUS Health

Job summary

Boots is hiring a Customer Advisor to work on-site, helping customers at the till, advising on products and assisting with stock and shop presentation. You will also support promotions and a smooth-running store, reporting to the Assistant or Store Manager.

You’ll receive award-winning training and will be expected to promote offers, keep the store clean and presentable, and work with the team to deliver an outstanding shopping experience. Boots prides itself on inclusivity and customer care.

Qualifications

• Full training is provided for this role.
• Excel in a varied, fast-paced environment.
• Communicate and listen effectively.
• Enjoy teamwork and promoting a collaborative dynamic.

Responsibilities

• Help customers on the tills and advise on products.
• Promote in-store offers and promotions to customers.
• Assist with stock and stock rooms to keep shelves well presented.
• Support the store team to ensure a clean, welcoming shopping environment.
• Contribute to a store everyone can be proud of with great service.

Skills

Customer service excellence

Communication skills

Team collaboration

Attention to detail

Job description

Boots is hiring a Customer Advisor to work on-site, helping customers at the till, advising on products and assisting with stock and shop presentation. You will also support promotions and a smooth-running store, reporting to the Assistant or Store Manager.

You’ll receive award-winning training and will be expected to promote offers, keep the store clean and presentable, and work with the team to deliver an outstanding shopping experience. Boots prides itself on inclusivity and customer care.