Retail Customer Advisor - Training & Benefits

Boots UK; Wells; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Retirement plan

Annual bonus

Employee discounts

Parental leave

Flexible benefits

Counselling service

Job summary

Boots UK is hiring a Customer Advisor to help on tills, advise customers, and support stock and shop floor in a busy store on-site.

The role offers on-site training and the chance to progress within Boots, with a competitive hourly rate of £13.02 to £15.10 and a pay rise after 6 months.

You will join a team focused on delivering great service and a welcoming shopping experience, with benefits and a supportive work environment.

Qualifications

• Excel in a varied environment, working at pace.
• Communicate and listen effectively.
• Enjoy working as part of a team, promoting a collaborative team dynamic.
• Know that the little things make the biggest difference for customer interactions.
• Desire to be a proud brand ambassador for Boots and help our customers find the best products for them.

Responsibilities

• Help customers, listen, answer questions, and offer great product advice.
• Promote in-store offers and schemes.
• Help stores run smoothly—stock, displays, tills, and service.
• Work with the team to keep the store clean and presentable.
• Receive award-winning training accredited by the Institute of Customer Service.

Skills

Communication

Teamwork

Customer service

Attention to detail

Brand ambassador

Job description

Boots UK is hiring a Customer Advisor to help on tills, advise customers, and support stock and shop floor in a busy store on-site.

The role offers on-site training and the chance to progress within Boots, with a competitive hourly rate of £13.02 to £15.10 and a pay rise after 6 months.

You will join a team focused on delivering great service and a welcoming shopping experience, with benefits and a supportive work environment.