Customer Advisor - Onsite Retail Support & Training

Boots UK; Lisburn; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Boots Retirement Savings Plan

Discretionary annual bonus

Generous employee discounts

Enhanced maternity/paternity/adoption/

Job summary

Boots UK is seeking a Customer Advisor to join our team onsite. You’ll help customers on tills, advise on products, and contribute to a friendly shopping experience while promoting Boots’ offers and schemes.

We provide award-winning training accredited by the Institute of Customer Service, with a competitive hourly rate (£13.02–£15.10) rising after six months and a comprehensive benefits package including retirement savings, bonuses, and extensive staff discounts.

Qualifications

• Full training is provided for this role.
• Excellent communication and listening skills.
• Enjoy working as part of a team and promoting a collaborative dynamic.
• Attention to the little things that make customer interactions better.
• Proud brand ambassador for Boots and helping customers choose the best products.

Responsibilities

• Help customers with inquiries and provide great advice on Boots products.
• Promote in-store offers and schemes to customers.
• Ensure the shop floor is well displayed and stock is managed.
• Assist with tills and provide a smooth checkout experience.
• Work with the team to deliver a clean, presentable store and excellent shopping experience.

Skills

Excel

Communication

Teamwork

Attention to detail

Brand ambassador

Job description

Boots UK is seeking a Customer Advisor to join our team onsite. You’ll help customers on tills, advise on products, and contribute to a friendly shopping experience while promoting Boots’ offers and schemes.

We provide award-winning training accredited by the Institute of Customer Service, with a competitive hourly rate (£13.02–£15.10) rising after six months and a comprehensive benefits package including retirement savings, bonuses, and extensive staff discounts.