Customer Advisor: Training, Discounts & Growth

Boots UK; Knaresborough; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Boots Retirement Savings Plan

Discretionary annual bonus

Generous employee discounts

Enhanced maternity/paternity/adoption

Flexible benefits scheme

Employee Assistance Programme

Job summary

Boots UK is seeking a Customer Advisor to join our on-site team. The role offers an hourly rate between £13.02 and £15.10, with an increase after six months in the role, and the chance to help customers with purchases and product recommendations.

Join us to deliver excellent service, learn about our promotions, and work with a supportive team in a busy retail environment. Training is provided to ensure you can excel in this role.

Qualifications

• Experience delivering friendly customer service in a fast-paced retail environment.
• Strong communication and listening skills to understand customer needs.
• Ability to work well in a team and support colleagues.
• Attention to detail to ensure accuracy in transactions and displays.
• Willingness to promote Boots products and schemes to customers.

Responsibilities

• Assist customers on the shop floor and at tills with professionalism.
• Provide helpful advice and product recommendations to customers.
• Keep stock and displays well-organised and tidy.
• Support in-store promotions and schemes to boost sales.
• Contribute to a positive, welcoming store atmosphere.

Skills

Customer service excellence

Effective communication

Team collaboration

Attention to detail

Brand ambassador

Job description

Boots UK is seeking a Customer Advisor to join our on-site team. The role offers an hourly rate between £13.02 and £15.10, with an increase after six months in the role, and the chance to help customers with purchases and product recommendations.

Join us to deliver excellent service, learn about our promotions, and work with a supportive team in a busy retail environment. Training is provided to ensure you can excel in this role.