Retail Customer Advisor — Elevate Customer Experiences

SmartRecruiters, Inc.; Newtownabbey; Presencial; GBP 26 000 - 32 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Bonuses

Generous time off

Pension plan

Discounts & vouchers

Resumo da oferta

VodafoneThree is seeking a Retail Customer Advisor for Newtownabbey. The role is full-time (37.5 hours per week) located at Unit 21 The Abbey Centre. You will engage customers, tailor our products and services, and strive to meet store KPIs while providing personalised mobile/network solutions.

We offer structured training and a supportive team environment with a focus on customer care and career development. A competitive pay package with on-target bonus opportunities is provided.

Responsabilidades

• Customer Engagement: Enhance the customer journey through meaningful interactions, that leave our customers feeling positive and valued.
• Service Excellence: Create exceptional experiences through tailoring and promoting our innovative products and services.
• Performance Enhancement: Achieve personal and store KPIs by driving sales and meeting performance goals.
• Solution Efficiency: Provide personalised solutions for customers with general mobile or network-related enquiries, ensuring a resolution is given promptly.

Descrição da oferta de emprego

VodafoneThree is seeking a Retail Customer Advisor for Newtownabbey. The role is full-time (37.5 hours per week) located at Unit 21 The Abbey Centre. You will engage customers, tailor our products and services, and strive to meet store KPIs while providing personalised mobile/network solutions.

We offer structured training and a supportive team environment with a focus on customer care and career development. A competitive pay package with on-target bonus opportunities is provided.