In-Store Customer Advisor — Tech & Service (Belfast)

SmartRecruiters, Inc.; Belfast City District; On-site; GBP 27,000 - 31,000; Full time

Job summary

VodafoneThree is hiring a Retail Customer Advisor at Belfast Forestside (Unit 15C) for 37.5 hours weekly. This full-time role in the Forestside Shopping Centre focuses on delivering excellent customer service and helping customers connect to our latest mobile and digital services.

The position offers £13.72 per hour plus an on-target bonus of 15%, paid monthly based on store performance. Full training is provided and we support your growth with development opportunities and a comprehensive

Qualifications

• Customer-focused mindset and a passion for delivering great service.
• Team collaboration and ability to work well in a store environment.
• Strong problem-solving skills and proactive enquiry handling.

Responsibilities

• Customer Engagement: Enhance the customer journey through meaningful interactions.
• Service Excellence: Tailor and promote VodafoneThree products and services.
• Performance Enhancement: Drive personal and store KPIs through sales and service.
• Solution Efficiency: Provide personalised solutions for general mobile or network inquiries.

Job description

VodafoneThree is hiring a Retail Customer Advisor at Belfast Forestside (Unit 15C) for 37.5 hours weekly. This full-time role in the Forestside Shopping Centre focuses on delivering excellent customer service and helping customers connect to our latest mobile and digital services.

The position offers £13.72 per hour plus an on-target bonus of 15%, paid monthly based on store performance. Full training is provided and we support your growth with development opportunities and a comprehensive