Retail Customer Advisor - 4-Day Week, Performance Bonus

Threeuk; Havant; On-site; GBP 17,000 - 21,000; Full time

Benefits offered by this job

Bonuses

31 days holiday + 2 bank holidays

Discounts & vouchers

Pension plan

Job summary

Three UK is hiring a Retail Customer Advisor in Havant. You will engage customers, promote our products and services, and contribute to store KPIs while delivering friendly, personalised service. Full training is provided; no prior product knowledge is required, and we value diversity and inclusion in our teams.

The role includes weekend shifts on a rotating basis and a target-based bonus structure. Salary starts at £13.72 per hour with an on-target bonus of 15% paid monthly based on store

Qualifications

• Customer focus with strong service mindset.
• Team collaboration to deliver results.
• Proactive problem solving to resolve customer questions.

Responsibilities

• Customer Engagement: Enhance the customer journey with meaningful interactions.
• Service Excellence: Tailor and promote our products and services to create exceptional experiences.
• Performance Enhancement: Drive personal and store KPIs through selling and goals.
• Solution Efficiency: Provide personalised solutions for general mobile or network enquiries.

Skills

Customer Focused

Team Collaboration

Problem Solving

Job description

Three UK is hiring a Retail Customer Advisor in Havant. You will engage customers, promote our products and services, and contribute to store KPIs while delivering friendly, personalised service. Full training is provided; no prior product knowledge is required, and we value diversity and inclusion in our teams.

The role includes weekend shifts on a rotating basis and a target-based bonus structure. Salary starts at £13.72 per hour with an on-target bonus of 15% paid monthly based on store