In-Store Retail Advisor – Create standout customer journeys

VodafoneThree; Oxford; On-site; GBP 16,000 - 22,000; Full time

Benefits offered by this job

great pay, bonuses, up to 31 days off

discounts, vouchers, a pension plan

learning & development tools

Job summary

Three UK is hiring a Retail Customer Advisor in Oxford Westgate. You’ll greet customers, understand their needs and guide them to the right products and services, while delivering first-class service in a fast-paced retail environment.

The role involves working 30 hours per week across five days, including weekends on a rotation, with pay at £13.72 per hour plus an on-target bonus of 15% paid monthly. Full training provided and opportunities to grow within VodafoneThree.

Qualifications

• Demonstrated passion for delivering excellent customer service.
• Able to work well in a team and support colleagues.
• Proactive in resolving customer enquiries.

Responsibilities

• Engage customers and guide their in-store experience.
• Promote and upsell Three's products and services.
• Drive personal and store KPIs by meeting sales targets.
• Provide personalised solutions to general mobile or network questions.

Skills

Customer focused

Team collaboration

Problem solving

Job description

Three UK is hiring a Retail Customer Advisor in Oxford Westgate. You’ll greet customers, understand their needs and guide them to the right products and services, while delivering first-class service in a fast-paced retail environment.

The role involves working 30 hours per week across five days, including weekends on a rotation, with pay at £13.72 per hour plus an on-target bonus of 15% paid monthly. Full training provided and opportunities to grow within VodafoneThree.