Retail Customer Advisor – In-Store Sales & Service

Three UK; Dundee; On-site; GBP 17,000 - 22,000; Part time

Benefits offered by this job

Bonuses

Discounts

Pension plan

Vouchers

31 days + 2 bank holidays off

Learning & development tools

Job summary

Three UK is seeking a Retail Customer Advisor in Dundee to deliver exceptional in-store service and understand each customer’s needs. You’ll work across 24 hours over 4 days, including weekend shifts, supported by comprehensive training and a focus on achieving sales targets as part of a team.

You’ll join a culture committed to equal opportunity, learning, and development, with competitive pay and a strong on-target bonus structure.

Qualifications

• Customer-focused and able to deliver friendly, helpful service.
• Strong teamwork and collaboration to meet store goals.
• Proactive in resolving customer questions and issues.

Responsibilities

• Customer Engagement: Enhance the customer journey with meaningful interactions.
• Service Excellence: Tailor and promote innovative products and services.
• Performance Enhancement: Drive sales and meet store KPIs.
• Solution Efficiency: Provide personalised solutions for general mobile or network inquiries.

Skills

Customer focus

Team collaboration

Problem solving

Job description

Three UK is seeking a Retail Customer Advisor in Dundee to deliver exceptional in-store service and understand each customer’s needs. You’ll work across 24 hours over 4 days, including weekend shifts, supported by comprehensive training and a focus on achieving sales targets as part of a team.

You’ll join a culture committed to equal opportunity, learning, and development, with competitive pay and a strong on-target bonus structure.