Customer-Focused Retail Advisor – Bonus & Flexible Hours

VodafoneThree; Havant; On-site; GBP 16,000 - 21,000; Full time

Benefits offered by this job

Competitive pay

Bonus scheme

Generous holiday entitlement up to 31+

Pension plan

Staff discounts

Job summary

VodafoneThree in Havant is hiring a Retail Customer Advisor to help customers in-store, understand their needs and promote our products and services.

You will work 24 hours across four days per week, including weekends, with a hourly rate of £13.72 and a monthly on-target bonus of 15% based on store performance.

Join a team focused on great service, learning, and career development, with a supportive culture and opportunities to grow.

Qualifications

• Customer-focused with a passion for delivering exceptional service.
• Team player who collaborates to meet store goals.
• Proactive problem solving to resolve enquiries.

Responsibilities

• Engage customers and enhance their in-store journey.
• Promote innovative products and services.
• Drive personal and store KPIs through selling and service.
• Provide personalised solutions for general mobile or network questions.

Skills

Customer focus

Team collaboration

Problem solving

Job description

VodafoneThree in Havant is hiring a Retail Customer Advisor to help customers in-store, understand their needs and promote our products and services.

You will work 24 hours across four days per week, including weekends, with a hourly rate of £13.72 and a monthly on-target bonus of 15% based on store performance.

Join a team focused on great service, learning, and career development, with a supportive culture and opportunities to grow.