Retail Cleaning Operations Leader

PDA Search & Selection; Cardiff; On-site; GBP 41,000 - 50,000; Full time

Benefits offered by this job

Company Car

Fuel Card (personal use)

Pension

Job summary

PDA Search & Selection is seeking a Cleaning Operations Manager to oversee multi-site cleaning across retail locations for a major supermarket client. You will lead site managers, ensure high-quality service, audit performance, manage budgets and maintain strong client relationships.

You will schedule shifts, deliver training, drive service excellence, and support sales through proactive, hands-on leadership in a fast-paced environment.

Qualifications

• Strong multi-site cleaning management experience, preferably within supermarket retail.
• Auditing, client relationship management, budgeting and area manager oversight.
• Recruitment, training and handling HR/disciplinary issues.
• Proactive; able to meet deadlines and communicate with stakeholders clearly.

Responsibilities

• Oversee cleaning operations across multiple sites and ensure contractual standards.
• Clearly communicate requirements, motivate staff and schedule work.
• Provide training and coaching to teams; monitor performance and confidentiality.
• Support sales through high-quality service delivery to clients.

Skills

Multi-site mgmt

Auditing

Client relationships

Budget management

Leadership of area managers

Recruitment & training

HR/Disciplinary issues

IT proficiency

Communication

Problem solving

Job description

PDA Search & Selection is seeking a Cleaning Operations Manager to oversee multi-site cleaning across retail locations for a major supermarket client. You will lead site managers, ensure high-quality service, audit performance, manage budgets and maintain strong client relationships.

You will schedule shifts, deliver training, drive service excellence, and support sales through proactive, hands-on leadership in a fast-paced environment.