Cleaning Operations Manager - Multi-Site Retail FM (Company Car)

PDA Search & Selection; Crawley; On-site; GBP 45,000 - 50,000; Full time

Benefits offered by this job

Company Car

Fuel Card (personal use)

Pension

Job summary

PDA Search & Selection is seeking a Cleaning Operations Manager to oversee cleaning across retail sites for a major supermarket client. The role involves leading multi-site teams, scheduling work, and ensuring high standards of service and client satisfaction.

Responsibilities include coaching staff, training, auditing and maintaining contracts, while supporting sales through exemplary service delivery. Experience in fast-paced retail environments is essential.

Qualifications

• Strong multi-site cleaning management experience, preferably in supermarket retail.
• Experience auditing, client relationships, budgeting and managing area cleaners.
• Proactive, deadline-driven, professional communication across levels.

Responsibilities

• Oversee cleaning operations across multiple sites for a major supermarket client.
• Communicate requirements clearly to the team and schedule work accordingly.
• Provide training and coaching while ensuring contract standards are met.
• Support sales through high-quality service delivery and client satisfaction.
• Liaise with Operations Director and stakeholders to maintain service levels.

Skills

Multi-site cleaning management

Auditing

Client relationship management

Budgets management

Team leadership

Staff coaching & training

Recruitment & HR issues handling

Operational oversight in retail stores

Effective communication with StakeHled

Tools

IT proficiency

Job description

PDA Search & Selection is seeking a Cleaning Operations Manager to oversee cleaning across retail sites for a major supermarket client. The role involves leading multi-site teams, scheduling work, and ensuring high standards of service and client satisfaction.

Responsibilities include coaching staff, training, auditing and maintaining contracts, while supporting sales through exemplary service delivery. Experience in fast-paced retail environments is essential.