Retail Centre Facilities Manager | Hybrid, Bonus & Wellbeing

McArthurGlen UK Ltd; Cannock; Hybrid; GBP 55,000 - 60,000; Full time

Benefits offered by this job

Performance bonus

Wellbeing allowance

Volunteering days

Employee discounts

Hybrid working

International exposure

Learning & development

Values-based culture

Positive work environment

Job summary

McArthurGlen UK Ltd is seeking a Facilities Manager for West Midlands Designer Outlet in the UK. You will ensure the centre runs smoothly by overseeing maintenance, cleaning, security and landscaping, while collaborating with brand partners, contractors and the centre team.

Reporting to the Centre Manager, you’ll drive safety, manage budgets, champion sustainability, and coordinate openings, refurbishments and fit-outs to deliver a top-tier guest experience.

Qualifications

• Proven facilities or property services management experience in customer-facing environments.
• Health and safety qualifications such as IOSH or NEBOSH and legislative knowledge.
• Experience managing contractors, budgets and projects with cost-quality balance.
• Knowledge of risk, security and environmental or sustainability practices.
• Proactive, practical problem-solver with strong communication.

Responsibilities

• Oversee maintenance, cleaning, security and landscaping to meet standards.
• Proactively manage risks and emergency preparedness; ensure safety regulations compliance.
• Manage facilities budgets; drive investments and improvements with cost control.
• Coordinate maintenance, store openings, fit-outs and refurbishments for smooth transitions.
• Drive sustainable initiatives to improve environmental and operational performance.
• Complete Duty Management training and share in centre operations.

Skills

Facilities management experience

Contractor management

Budget management

Risk & safety management

Sustainability practices

Communication & stakeholder management

Education

IOSH/NEBOSH qualification

Tools

Microsoft Office

Job description

McArthurGlen UK Ltd is seeking a Facilities Manager for West Midlands Designer Outlet in the UK. You will ensure the centre runs smoothly by overseeing maintenance, cleaning, security and landscaping, while collaborating with brand partners, contractors and the centre team.

Reporting to the Centre Manager, you’ll drive safety, manage budgets, champion sustainability, and coordinate openings, refurbishments and fit-outs to deliver a top-tier guest experience.