Facilities Manager - Hybrid, Retail Centre Ops & Safety

McArthurGlen Group; Cannock; Sur place; GBP 45 000 - 60 000; Plein temps

Avantages offerts par ce poste

Competitive Salary & Bonus

Wellbeing Allowance

Volunteering Days

Exclusive Discounts

Flexible Working

International Exposure

Learning & Development

Values-Based Culture

Positive Work Environment

Résumé du poste

McArthurGlen Group is seeking a Facilities Manager at the West Midlands Designer Outlet. You will ensure the centre runs smoothly by coordinating maintenance, safety and operations, working with brand partners and teams to deliver high standards of service.

Reporting to the Centre Manager, you will balance hands-on problem-solving with longer-term planning, manage budgets, and drive improvements in sustainability and efficiency across the site.

Qualifications

• Proven facilities or property services management experience in a customer-facing environment, ideally within retail or hospitality.
• Experience managing contractors, budgets and projects with balance of service quality and commercial priorities.
• Knowledge of health and safety responsibilities and regulatory requirements (IOSH/NEBOSH or equivalent).
• Strong relationship-building and communication skills, with proficiency in common business tools.

Responsabilités

• Oversee maintenance, cleaning, security and landscaping, ensuring contractors meet standards, KPIs and SLAs.
• Proactively manage risks and support emergency preparedness in health and safety, fire and building regulations.
• Manage facilities budgets and investments, driving cost-effective improvements and asset protection.
• Coordinate maintenance, store openings, closures, fit-outs and refurbishments with brand partners.
• Drive sustainability initiatives and optimize utilities for better environmental and operational performance.
• Participate in centre operations and complete Duty Management training as needed.

Connaissances

Facilities management

Customer-facing

Budget management

Contractor coordination

Safety compliance

Microsoft Office

Formation

IOSH/NEBOSH or equivalent

Outils

Microsoft Office

Description du poste

McArthurGlen Group is seeking a Facilities Manager at the West Midlands Designer Outlet. You will ensure the centre runs smoothly by coordinating maintenance, safety and operations, working with brand partners and teams to deliver high standards of service.

Reporting to the Centre Manager, you will balance hands-on problem-solving with longer-term planning, manage budgets, and drive improvements in sustainability and efficiency across the site.