Retail Branch Manager

Brewers Decorator Centres; Ealing; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Competitive salary

Company benefits

Pension scheme

Life assurance

Staff discounts

Cycle to Work

Job summary

Brewers Decorator Centres in South Ealing is opening a brand-new branch and seeks a highly motivated Retail Branch Manager to lead a small team and develop sales from day one.

You will manage a team of 4, deliver excellent customer service, and drive store performance across a wide range of decorating products. The role requires hands-on leadership, a passion for service, and the ability to work across a busy branch with a rota including Saturdays.

Qualifications

• Proven management or supervisory experience in retail or a related role.
• Track record of achieving sales targets and generating new business.
• Excellent customer service and communication skills.
• Ability to lead and develop a small team while maintaining service standards.
• Knowledge of the local area would be beneficial.

Responsibilities

• Lead a team of 4 to deliver exceptional customer service.
• Drive sales and develop new business across a wide product range.
• Ensure smooth branch operations and adherence to company standards.

Skills

Retail management

Sales targets

Customer service

Team leadership

Communication

Job description

Retail Branch ManagerSouth Ealing40 hours per week over 5 daysMonday to Friday with Saturday on a rotaCompetitive salary plus pension and company benefitsWe are thrilled to announce that we are due to open a brand-new Brewers Decorator Centre in South Ealing and we have a very exciting opportunity for a highly motivated and experienced Retail Branch Manager, who is passionate about providing the highest levels of customer service to lead this new team and develop sales in our new store!Managing a team of 4 you will play a vital part in helping us serve customers and keeping the branch running smoothly. Once opened the store will stock an extensive product range which includes trade and designer paint brands such as Armstead, Crown, Dulux, Farrow & Ball, Little Green, Johnstones, Sadolin as well as our own brand, Albany. We also offer a full product range via our delivery service which runs from the branch. Store opening hours will be Monday - Friday 7am - 5pm and Saturday 8am - 5pm.Ranked again in The Sunday Times Best Places to Work 2026 - Brewers Decorator Centres are the largest independent supplier of decorating materials supplying both trade and retail customers across the UK. Still a family-owned business, we are proud of our wonderful heritage of over 120 years in our industry and the growth of our network to over 250 stores nationwide in the Brewers Group. We place great emphasis on the development and growth of our colleagues - our mantra is to 'help one another succeed'. To find out more about working with us visit www.Brewers.co.uk/careersWe understand that Neurodiverse candidates or candidates with a disability may need adjustments or extra support in the application or interview process - we are committed to providing every candidate the opportunity and environment in which to succeed and we will support any reasonable request where we can.To succeed in the role of Retail Branch Manager you will:

• Be able to demonstrate
  management or supervisory experience in a similar or relevant role Have experience of developing a team Have a proven track record of achieving sales targets and generating new business Be enthusiastic and proactive about selling and be able to inspire staff to achieve high levels of customer service Understand our focus on customer service and other Brewers values Have the ability to positively represent the Company to a wide range of customers Be able to work on your own initiative Knowledge of the local area would be beneficialWho we are looking for to join our team: Excellent leadership skills with the ability to motivate and drive excellence Exceptional customer service and communication skills, to understand and translate customer requirements into product recommendations Previous experience in the Decorative Industry would be an advantage not essential, as full will training will be given to the right candidate Approachable, possessing
  an open and friendly personality - happy to help both customers and colleagues Enjoys working and supporting a team, but can be relied upon to work as an individual at all times A proven track record of achieving sales targets and generating new business Keen to learn, develop skills, and progress within our industry Willing to attend training to become a FireIn return we offer a comprehensive benefits package consisting of: Competitive salary 33 days holiday, including an allowance for selected bank holidays - increasing with service Free life assurance 5% of your salary employer contribution to the pension plan (subject to employee contributions) Stream - a money management app that gives you access to a percentage of your pay as you earn it Employee Assistance Programme - accessible to colleagues, partner/spouse and dependents Virtual GP service for yourself and any dependent children to be able to access unlimited medical advice when you need it
• Medicash, an optional funded scheme where you can claim money back for routine healthcare treatments Brewers Colleague discounts giving you huge savings on home improvements Discounts and rewards with selected partners - major high street brands, supermarkets etc Additional financial assistance such as Cycle to Work Scheme, Season Ticket Loans and Helping Hand Loan Scheme for times of crisis Staff uniform and uniform cleaning tax relief Comprehensive Induction Programme and ongoing development After a qualifying period, you will also be eligible for additional benefits such as profit related pay, enhanced Maternity/Paternity pay and a chance to use our Holiday Homes in Cornwall or the Lake DistrictPlease note - this role may be removed from listings before the closing date if we are successful in finding an appointment.