Retail Associate: Growth, Bonus Potential & Staff Discount

New Balance; Greater London; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Competitive pay

Retail bonus scheme

Development opportunities

Inclusive European locations

Staff discount

European project involvement

Flexible uniform package

Job summary

New Balance is seeking retail associates who can engage, educate and entertain customers right from the moment they walk through the door. Join our team to deliver warm, knowledgeable service and contribute to store success, with opportunity for development within our European network.

We value teamwork, flexible scheduling, and a passion for retail. If you enjoy helping customers and thrive in a dynamic environment, this role offers growth and a supportive brand culture.

Qualifications

• Team player with good customer service skills.
• Interest in retail and sales.
• Willingness to learn and adapt to store processes.
• Effective communication and problem-solving abilities.
• Flexible schedule including weekends/holidays.

Responsibilities

• To achieve personal KPIs and contribute to overall store performance.
• Deliver total customer satisfaction from entry to exit of the store.
• Help ensure the store remains as commercial as possible following company guidelines.
• Adhere to company policies and procedures.
• Maintain health, safety, and environmental standards in store.
• Perform other duties as required by management.

Skills

Team Player

Customer service

Retail and sales

Desire to learn

Maths basics

Communication skills

Weekend availability

Job description

New Balance is seeking retail associates who can engage, educate and entertain customers right from the moment they walk through the door. Join our team to deliver warm, knowledgeable service and contribute to store success, with opportunity for development within our European network.

We value teamwork, flexible scheduling, and a passion for retail. If you enjoy helping customers and thrive in a dynamic environment, this role offers growth and a supportive brand culture.