Retail Associate | Brand Ambassador with Bonus Potential

New Balance; Bicester; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Competitive pay

Retail bonus scheme

Development opportunities

Inclusive working environment

Staff discount

EU project involvement

Flexible uniform package

Job summary

New Balance seeks enthusiastic retail associates to engage and educate customers, delivering an exceptional in-store experience. You will drive personal KPIs, uphold store standards, and participate in a dynamic European retail network.

Join a brand-focused team with strong development opportunities, staff discounts, and a supportive environment across our stores in the United Kingdom.

Qualifications

• Team player with collaborative approach and willingness to help others.
• Strong customer service skills with positive attitude.
• Passion for retail and sales driven by customer satisfaction.
• Desire to learn and grow within the brand.
• Ability to perform basic maths and retail store operations.
• Effective communication skills with customers and teammates.
• Willingness to work weekends and holidays as required.

Responsibilities

• Achieve personal KPIs and contribute to store performance.
• Deliver total customer satisfaction from entry to exit.
• Keep store as commercial as possible per company guidelines.
• Follow company policies and procedures.
• Maintain health, safety, and environmental standards in-store.
• Perform other duties as required by management.

Skills

Team player

Customer service

Sales

Learning mindset

Math basics

Communication

Flexible schedule

Job description

New Balance seeks enthusiastic retail associates to engage and educate customers, delivering an exceptional in-store experience. You will drive personal KPIs, uphold store standards, and participate in a dynamic European retail network.

Join a brand-focused team with strong development opportunities, staff discounts, and a supportive environment across our stores in the United Kingdom.