Retail Assistants

Moto Hospitality; Leigh Delamere; On-site; GBP 15,000 - 21,000; Part time

Benefits offered by this job

Discretionary Christmas bonus pay

Up to 55% staff discount

Enhanced benefits and life assurance

Funding qualifications

Weekly pay

Job summary

Moto Hospitality is hiring a Seasonal Retail Assistant at Leigh Delamere Services, M4, Chippenham. You will welcome customers, process orders, replenish displays, and ensure a clean, welcoming store environment with strong teamwork and a customer‑focused approach.

The role offers weekly pay, discretionary bonus potential, and generous staff discounts across partner brands, with development opportunities and flexible shift patterns to support work‑life balance.

Qualifications

• Experience delivering friendly customer service in fast-paced environments.
• Ability to ensure product availability and tidy displays.
• Confidence in handling inquiries and processing requests.

Responsibilities

• Greet customers warmly and deliver friendly service.
• Process orders and respond to requests efficiently.
• Uphold brand standards and customer-centric solutions.
• Resolve questions and issues with a calm approach.
• Receive deliveries and replenish displays for availability.
• Keep workspace and store clean and welcoming.
• Supervise adult gaming areas and maintain order.
• Collaborate with colleagues to foster teamwork and culture.
• Leave customers with a memorable experience to return for.
• Prepare store for the next trade day.

Skills

Customer service orientation

Teamwork

Adaptable

Job description

Seasonal Retail Assistant - £12.90 per hourAddress: Leigh Delamere Services, M4, Chippenham, Wiltshire, SN14 6LBAre you ready to be our next WHSmith Retail Assistant?Here at moto we're looking for enthusiastic, friendly people looking to get stuck in and join our awesome team, delivering WHSmith's handy range travel essentials and exceptional customer service as we transform the UK's rest stop experience.

What we offer our Retail Assistants:

• Up to 1 week's discretionary bonus pay per year paid just in time for Christmas
• Up to 55% colleague discount across our franchise partner brands
• Enhanced benefits, including, sick pay, enhanced family friend benefits and life assurance
• Fantastic development opportunities including funded qualifications
• Weekly Pay

What you'll be doing as a Retail Assistant:

• Greeting customers with a warm and friendly welcome
• Processing orders and requests in a timely and efficient manner
• Delivering our brand standards to a level our customers have come to expect
• Resolving challenges and enquiries with a customer centric mindset
• Receiving deliveries and replenishing displays to provide maximum product availability
• Ensuring your workspace and store is kept clean, tidy and welcoming
• Maintaining supervision of our adult gaming areas
• Working with colleagues to deliver a culture of togetherness and teamwork
• Leaving our customers with a memorable experience worth coming back for
• Helping prepare the store, ready for the following days trade

What we're looking for in you:

We're looking for someone who can effortlessly switch gears-thriving in fast-paced, high-energy environments while staying equally focused and productive in quieter, more independent settings. This role requires a dynamic individual who brings calm to the chaos and momentum to the lulls, ensuring consistent performance no matter the pace. If you're adaptable, self-motivated, and ready to tackle whatever the day brings, we want to hear from you.

What we value:

We don't just hire a person, we hire real life individuals, as a business we value equality, diversity and inclusion, welcoming applications from all backgrounds and experiences, we're also leading the way in further developing a workplace where you can thrive, contribute and be your authentic self. We offer flexible working arrangements, including options to adjust your hours, work compressed schedules, or follow a fixed shift pattern to support your work-life balance.

Disclaimers:

• Hourly rates of pay may differ for under 18'sPlease note this role internally is known as Customer Service AssistantAnnual bonus scheme is equivalent to work week's salary based on average hours worked over a defined period.INDLP