Retail Assistant Manager - Lead Teams & Growth

Boots Opticians; Exeter; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading optical retailer in Exeter is seeking an Assistant Manager to support their Store Leader in delivering exceptional customer care and overseeing retail operations. The ideal candidate will have a strong background in team leadership and customer service, demonstrating the ability to inspire a team in a fast-paced environment. This role comes with attractive benefits and opportunities for professional development.

Benefits

Boots Retirement Savings Plan

Discretionary annual bonus

Generous employee discounts

Enhanced parental leave pay

Flexible benefits scheme

Access to free counselling support

Qualifications

• Experience leading a team within a customer facing setting.
• An understanding of how to achieve performance goals through inspiring and coaching a team.
• A collaborative personality and able to succeed in a team-centred environment.

Responsibilities

• Lead team to deliver business growth through customer care.
• Responsible for team performance and development through coaching.
• Ensure stock availability and meet customer expectations.
• Conduct regular audits and risk assessments.
• Interpret data to react to changing customer needs.

Skills

Team leadership

Customer care

Performance management

Collaboration

Job description

A leading optical retailer in Exeter is seeking an Assistant Manager to support their Store Leader in delivering exceptional customer care and overseeing retail operations. The ideal candidate will have a strong background in team leadership and customer service, demonstrating the ability to inspire a team in a fast-paced environment. This role comes with attractive benefits and opportunities for professional development.