Retail Assistant Manager: Lead Team, Elevate Service

Screwfix Direct Ltd.; Harborough; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Competitive salary

Annual leave 28‑33 days

20% discount with Screwfix & B&Q

Annual bonus scheme

Pension up to 14%

Healthcare & life cover

Share Save Scheme

Training & development

Job summary

Screwfix Direct Ltd. is seeking an Assistant Manager to help keep stores running smoothly, while driving customer satisfaction and team performance.

You will work with the Branch Manager to maintain high standards across sales floors and warehouse operations, ensuring efficient service and stock control. We offer strong development, varied shifts, and a supportive environment with opportunities to advance within a growing retail team.

Qualifications

• Experienced in management and wanting to take your career to the next level.
• Instinctive in knowing what customers want and delivering.
• Extremely driven, leading you to hit targets and inspire those around you.
• Inquisitive, ever-questioning and ever-improving.
• Passionate about our business.
• Friendly, flexible, reliable & honest.

Responsibilities

• Store standards – alongside the Branch Manager, ensure smooth operation from front of house to the warehouse.
• Inspire your team – lead by example to deliver a great customer experience.
• Store management – budgets, rosters and payroll, P&L analysis, stock and profits.

Skills

Management experience

Customer focus

Target driven

Job description

Screwfix Direct Ltd. is seeking an Assistant Manager to help keep stores running smoothly, while driving customer satisfaction and team performance.

You will work with the Branch Manager to maintain high standards across sales floors and warehouse operations, ensuring efficient service and stock control. We offer strong development, varied shifts, and a supportive environment with opportunities to advance within a growing retail team.