Store Leader: Inspire Teams, Elevate Customer Experience

Screwfix Direct Ltd.; Redhill; On-site; GBP 28,000 - 34,000; Full time

Benefits offered by this job

Competitive salary

28 days annual leave (including bank-h

20% discount with Screwfix and B&Q

Annual bonus scheme

Pension - up to 14% contribution

Discounted healthcare and life cover

Share Save Scheme

Training and development

Job summary

Screwfix Direct Ltd. is seeking an Assistant Manager to support the Retail Branch Manager, ensuring store standards from front of house to the warehouse and delivering a great customer experience.

If you have management experience, a customer‑focused attitude and a drive to hit targets, you’ll thrive in a friendly, flexible environment that offers training, development, a competitive salary, generous leave, staff discounts, and career progression.

Qualifications

• Management experience and ambition to advance to the next level.
• Ability to anticipate customer needs and deliver outstanding service.
• Highly driven to hit targets and inspire others.
• Curious and proactive about continuous improvement.
• Passionate about the business and customer experience.
• Friendly, flexible, reliable and honest.

Responsibilities

• Store standards: ensure smooth operations from front of house to warehouse; roll up sleeves to keep standards high.
• Inspire your team: lead by example and motivate the team to deliver great customer experience.
• Store management: budgets, rotas and payroll, P&L analysis, stock management and profit improvements.

Skills

Management experience

Customer focus

Target driven

Inquisitive

Business passion

Reliability

Job description

Screwfix Direct Ltd. is seeking an Assistant Manager to support the Retail Branch Manager, ensuring store standards from front of house to the warehouse and delivering a great customer experience.

If you have management experience, a customer‑focused attitude and a drive to hit targets, you’ll thrive in a friendly, flexible environment that offers training, development, a competitive salary, generous leave, staff discounts, and career progression.