Retail Assistant Manager

Annsummers.com; Romford; Hybrid; GBP 25,000 - 33,000; Full time

Benefits offered by this job

Staff discount 50%

Pension scheme

Life insurance

Optional private medical care

Wellness programme

Internal progression journey

Job summary

Ann Summers in Romford is seeking an Assistant Manager to lead the store team and drive sales with a customer-first approach.

The role focuses on energising the team, delivering exceptional service and visual merchandising that highlights our lingerie collections. You will inspire, coach and develop colleagues while upholding store standards and processes.

Responsibilities

• Drive store KPIs and sales performance using available data to inform and engage the team
• Create a customer-focused ethos and deliver in-store experiences customers rave about
• Lead, motivate and develop the retail team, giving constructive feedback to excel
• WOW customers with VM and showcase collections as stars of the show
• Deliver on store objectives with clear vision, delegation, and compliant processes

Skills

Commercial mindset

Customer service focus

Leadership

Creativity

Organisation

Job description

We’re on the hunt for an inspiring and driven ASSISTANT MANAGER to support in leading our Romford store, could that be YOU?

You might know us as the inventors of the Rampant Rabbit, or even the destination for must-have lingerie, and you’re right, but we’re SO much more than that…

We’re a unique brand that strives to EMPOWER, lives to PUSH BOUNDARIES, gets kicks off MAKING IT HAPPEN and is ALWAYS INCLUSIVE!

Our talented people are at the heart of our retail business, and they’re the ones who make our brand the incredible success that it is.

How you’ll add real value:

• Commercial mindset – deliver a mind-blowing sales performance by driving store KPIs, use all the data available to keep the team informed and engaged in what needs to be achieved and how they can contribute
• Obsession for amazing service – create a ‘customer focused’ ethos among the team, ensure everyone is working collaboratively to deliver an experience in store that the customers can’t wait to tell their friends and family about
• Empowering leader – motivate and lead the retail store team, support and develop your colleagues and be confident and professional when providing constructive feedback on how they can excel in their roles
• Creative flair – WOW your customers with the beautiful VM in store, make our gorgeous collections the stars of the show
• Exceptional organisation – have a clear vision of how to deliver on the store objectives, delegate effectively, and uphold all processes and procedures for a structured and safe place to work

What’s in it for you?

• £28,798 per annum
• A great induction, setting you up for success in your new retail role
• 50% staff discount
• Incentives and initiatives
• Pension scheme
• Life insurance
• Optional private medical care
• Wellness programme
• Internal progression journey

…just to name a few (not to mention, the opportunity to work for a fantastic brand – huge perk!)

Due to high volumes, we’re unable to get in touch with every candidate to acknowledge your application, however we’re grateful that you’ve taken the time to apply. All successful candidates will be contacted as soon as possible to discuss the role and their experience further.

At Ann Summers we are proud to continue embracing inclusion, diversity and equality in our every day, supporting our people to be themselves. We are committed to building teams with a variety of backgrounds, skills and views.

Ann Summers complies with all GDPR policies, by responding to this advert your details will be kept in our database for a total of 6 months, if you would like these to be removed please just reach out and let us know.

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