Retail Assistant Manager

Ann Summers; Bournemouth; On-site; GBP 26,000 - 31,000; Full time

Benefits offered by this job

Staff discount 50%

Pension scheme

Life insurance

Private medical care

Wellness programme

Induction programme

Job summary

Ann Summers Bournemouth is seeking an Assistant Manager to lead and inspire the store team, deliver exceptional service, and drive sales best practices. You’ll mentor colleagues, manage VM displays, uphold store standards, and contribute to a welcoming, inclusive customer experience.

In this role you will own KPIs, analyse data, and collaborate across teams to achieve targets while modelling our brand values. Competitive pay and benefits offered.

Qualifications

• Experience in retail management or an assistant management role.
• Strong communication and leadership skills.
• Passion for our brand values and inclusivity.

Responsibilities

• Commercial mindset - drive store sales by KPI focus and data-informed coaching.
• Customer service obsession - foster a customer-focused, collaborative team ethos.
• Empowering leader - motivate, develop colleagues and give constructive feedback.
• Creative flair - WOW customers with VM and showcase collections.
• Exceptional organisation - deliver store objectives with clear processes and safety.

Skills

Commercial mindset

Customer service

Leadership

Visual merchandising

Organisation

Job description

We're on the hunt for an inspiring and driven ASSISTANT MANAGER to support in leading our BOURNEMOUTH store, could that be YOU?

You might know us as the inventors of the Rampant Rabbit, or even the destination for must-have lingerie, and you're right, but we're SO much more than that...

We're a unique brand that strives to EMPOWER, lives to PUSH BOUNDARIES, gets kicks off MAKING IT HAPPEN and is ALWAYS INCLUSIVE!

Our talented people are at the heart of our retail business, and they're the ones who make our brand the incredible success that it is.

How you'll add real value:

• Commercial mindset - deliver a mind-blowing sales performance by driving store KPIs, use all the data available to keep the team informed and engaged in what needs to be achieved and how they can contribute
• Obsession for amazing service - create a 'customer focused' ethos among the team, ensure everyone is working collaboratively to deliver an experience in store that the customers can't wait to tell their friends and family about
• Empowering leader - motivate and lead the retail store team, support and develop your colleagues and be confident and professional when providing constructive feedback on how they can excel in their roles
• Creative flair - WOW your customers with the beautiful VM in store, make our gorgeous collections the stars of the show
• Exceptional organisation - have a clear vision of how to deliver on the store objectives, delegate effectively, and uphold all processes and procedures for a structured and safe place to work

What's in it for you?

• £28,595 Per annum
• A great induction, setting you up for success in your new retail role
• 50% staff discount
• Incentives and initiatives
• Pension scheme
• Life insurance
• Optional private medical care
• Wellness programme
• Internal progression journey

...just to name a few (not to mention, the opportunity to work for a fantastic brand - huge perk!)

At Ann Summers we are proud to continue embracing inclusion, diversity and equality in our every day, supporting our people to be themselves. We are committed to building teams with a variety of backgrounds, skills and views.

Ann Summers complies with all GDPR policies, by responding to this advert your details will be kept in our database for a total of 6 months, if you would like these to be removed please just reach out and let us know.

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