Retail Assistant - Holland & Barratt

Battersea Academy For Skills & Employment; London Borough of Wandsworth; On-site; GBP 12,000 - 19,000; Part time

Benefits offered by this job

28 days holiday incl bank holidays

24/7 Virtual GP access

Health testing kit after 6 months

Employee Assistance Programme

Life assurance (2x salary) after 6m

Colleague product allowance after 6m

25% colleagues discount in store and 1

Job summary

Holland & Barrett is seeking a Retail Assistant for our Battersea Power Station store. This part-time role is 17 hours per week with a starting rate of £14.26 per hour and early shifts at 5am on Wednesdays and Fridays.

You'll welcome customers, help them choose products for wellbeing, keep shelves stocked and support promotions. Full training will be provided, with great team vibes and store‑level benefits.

Qualifications

• Excellent communication and customer service skills.
• Friendly, approachable and team‑oriented.
• Interest in health and wellness and willingness to learn.

Responsibilities

• Greet customers and help them find the right products.
• Recommend products and deliver outstanding service.
• Keep shelves stocked and displays merchandised to a high standard.
• Support promotions and maintain store presentation.
• Work with the team to achieve store goals.
• Use consultative approach to understand customer needs and guide purchases.
• Complete training to build product knowledge.

Skills

Strong communication

Customer service

Teamwork

Digital tools

Wellness curiosity

Tools

Tablet usage

Job description

Holland & Barrett is recruiting Retail Assistant Location: Battersea Power Station Permanent: 17 hours per week Salary: £14.26 per hour Must be able to start early at 5am on a Wednesday and Friday to receive stock deliveries .

Intro At Holland & Barrett, we're more than a retailer, we're trusted partners in helping people make health and wellness a way of life.

As a Retail Assistant , you'll play an important role in creating welcoming, inspiring experiences for every customer who walks through our doors.

Whether you're already passionate about wellbeing or simply curious to learn more, we'll give you the training, support and opportunities to build your knowledge and make a real difference every day.

What you'll be doing Welcoming customers and helping them find the right products for their individual wellness goals.

Recommending products and solutions with confidence while delivering outstanding customer service.

Keeping shelves fully stocked and merchandising displays to a high standard.

Supporting promotions, maintaining store presentation and ensuring excellent operational standards.

Working collaboratively with your team to achieve store goals and create a positive shopping experience.

Use a consultative approach to understand customers' needs and recommend the right products, whether available in store or online.

Completing our Qualified to Advise training to build your product knowledge and provide trusted guidance.

What you'll bring A genuine passion for helping people and delivering great customer experiences.

Strong communication skills and a friendly, approachable style.

Curiosity about health and wellness, with a willingness to learn.

The ability to stay organised, work as part of a team and adapt in a busy retail environment.

Confidence using technology, including tablets and digital tools.

Benefits 28 days' holiday, including bank holidays.

• 24/7 Virtual GP access.

Annual free at-home health testing kit (after 6 months' service).

Access to our Employee Assistance Programme and Mental Health First Aiders.

Life assurance (2x salary after 6 months' service).

• £/€50 colleague product allowance on Holland & Barrett products (after 6 months' service).
• 25% colleague discount in store and online.

Access to cashback and discounts from a wide range of retailers.

Free Wellhub membership, with discounted access to gyms, studios and wellbeing apps.

Cycle to Work scheme.

If you're looking for a role where you can learn, grow and make a positive difference every day, we'd love to hear from you.

Please note that vacancies may close early if we receive a high volume of applications.

About Holland & Barrett For over 150 years, Holland & Barrett has been helping people take positive steps towards better health and wellbeing.

Today, we're proud to be one of Europe's leading health and wellness retailers, combining trusted expertise with evidence-led products and advice to support everybody on their unique wellness journey.

Inclusion & accessibility statement At Holland & Barrett, we believe diverse perspectives make us stronger.

We're committed to creating an inclusive workplace where everyone feels respected, valued and able to thrive.

If you require any adjustments during the recruitment process, please let us know, we'll be happy to support you.

• We use an online interview process designed to help every candidate showcase their strengths.

The process is backed by AI but managed by humans.